SMS Communication Policy

1. Collection and Use of Phone Numbers

By providing your phone number, you consent to receive SMS messages from Mobile Mechanic Pro regarding account notifications, appointment reminders, service updates, and other relevant communications.

2. Opt-In & Consent

By opting into our SMS service, you agree to receive text messages from Mobile Mechanic Pro. Consent is not a condition of purchase, and message frequency may vary. Standard message and data rates may apply.

3. Opt-Out & Unsubscribe

You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS notifications from us. For additional help, reply HELP or contact us at hello@mobilemechanic-pro.com.

4. Data Security & Sharing

We value your privacy. Your phone number and personal information will not be sold, shared, or rented to third parties for their marketing purposes. Information may be used to support service requests, communications, scheduling, payments, customer support, and other purposes described in this Privacy Policy.

5. Support & Contact

For questions regarding our SMS policy, contact us at hello@mobilemechanic-pro.com.

Information We Collect

When you visit our Website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide.

We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our Website.

Use of Information

We may use the information we collect from you for the following purposes:

To process, coordinate, and support service requests and related customer needs.
To communicate with you, respond to your inquiries, and provide customer support.
To improve and optimize our Website, service-request process, communications, and user experience.
To send promotional offers, updates, and other relevant information about Mobile Mechanic Pro and available service options when permitted. You can opt out of receiving promotional communications at any time.
To protect the security and integrity of our Website and prevent fraudulent activities.
To comply with legal obligations and enforce our rights.

Data Sharing and Disclosure

We may share personal information when reasonably necessary to process and support a service request, including:

With independent automotive service providers assigned to a service request, such as customer contact information, vehicle details, service location, reported symptoms, and appointment information.
With service providers that support website operations, communications, scheduling, payment processing, customer support, analytics, and related business functions.
When required by law, legal process, court order, or another lawful request.
In connection with a merger, acquisition, sale, or transfer of all or part of the business, where applicable.

Mobile Mechanic Pro does not sell or rent personal information to third parties for their marketing purposes.

Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Your Choices and Rights

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, subject to any legal obligations we may have to retain certain data. To exercise these rights or for any privacy-related inquiries, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Privacy Policy will be posted on our Website, and the revised date will be indicated at the top. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Email: hello@mobilemechanic-pro.com

We will make every effort to address your inquiry in a timely and satisfactory manner.

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